Terms and Conditions

BSB Advisory Ltd (trading as BSB Consulting)

Company No: 17060081

Registered in England and Wales

Effective date: 4.3.26

1. Acceptance of Terms

Use of this website and submission of the enquiry form constitutes acceptance of these Terms and Conditions.

By submitting an enquiry, users confirm that they have read and agreed to the terms published on this website.

2. Nature of Services

BSB Consulting provides structured advisory services relating to professional adversity, institutional pressure, career disruption, and strategic decision-making.

All services provided are advisory and informational in nature only.

BSB Consulting does not provide:

  • medical advice

  • mental health treatment

  • legal advice

  • financial advice

  • emergency or crisis support

The founder is not a registered medical practitioner and is not acting in the capacity of a registered medical practitioner through this service.

3. Scope of Advisory Services

Advisory services involve structured discussion, analysis, and strategic consideration of potential options.

Information provided through advisory sessions is intended for general informational and strategic purposes only.

Clients remain solely responsible for decisions taken and actions implemented following advisory sessions.

No guarantees are made regarding outcomes.

4. Fees and Payment

Fees are listed on the website and may be updated periodically.

Payment is required in advance unless otherwise agreed.

Invoices are payable within 7 days.

Late payments may incur statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

5. Cancellation and Refund Policy

Cancellations made more than 24 hours before a scheduled consultation will receive a full refund or may be rescheduled.

Cancellations made within 24 hours of the consultation are non-refundable.

Failure to attend without notice will be treated as a late cancellation.

Refunds, where applicable, will be processed within 7 working days.

6. Data Protection and Privacy

BSB Advisory Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

BSB Advisory Ltd acts as the data controller for personal data submitted through this website.

Information submitted through the website contact form may include:

  • name

  • email address

  • information voluntarily provided in the enquiry description

This information is used solely for the purpose of:

  • responding to enquiries

  • assessing whether advisory services fall within scope

  • communicating with prospective clients

  • issuing invoices where services are agreed

Personal data is not sold, distributed, or used for marketing purposes.

Data is retained only for as long as necessary to manage enquiries and provide services. Enquiry information may be periodically deleted where no ongoing service relationship exists.

Users may request access to or deletion of their personal data by contacting the company directly.

Requests relating to personal data may be submitted through the website contact form.

Website forms are hosted by Squarespace, which acts as a data processor and processes information in accordance with its own privacy policies and security measures.

7. Limitation of Liability

To the fullest extent permitted by law, BSB Advisory Ltd shall not be liable for:

  • indirect or consequential loss

  • regulatory or employment outcomes

  • decisions taken by clients

  • third-party actions

Total liability, if any, shall not exceed the total fees paid by the client for the relevant advisory service.

8. Intellectual Property

All written materials, advisory frameworks, and documents provided through BSB Consulting remain the intellectual property of BSB Advisory Ltd unless otherwise agreed in writing.

These materials are provided for personal use only and may not be reproduced, distributed, or published without prior written permission.

9. Cookies

This website may use basic cookies required for website functionality and security. These cookies do not collect personal information for marketing purposes.

By using this website, users acknowledge that such cookies may be used to support normal website operation.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

These Terms and Conditions may be updated periodically. Continued use of the website constitutes acceptance of the current version.